Résumé of Jeff Silverman

(253) 459-2318 (Cell)
jeffsilverm@gmail.com
http://jeffsilverman.ddns.net/JeffSilvermanResume.html

SUMMARY

I have years of experience running computers from running 2,000 servers at Amazon to a single scientific application for the United States Forest Service. I have detailed knowledge of how networks work and they fail.  I have extensive experience with python.  I have some experience running MySQL..  I know a little about networking. My experience is illustrated in specific accomplishments below. 

GOAL

I would like to use Python for some sort of operational, networking, or testing task.  I've used python to analyze network behavior and test network devices.  However, if a Natural Language Processing opportunity or a scientific programming opportunity came my way, I would certainly take it.

ACCOMPLISHMENTS

• At Varsity Tutors, I had 3 5-star ratings and 1 4-star ratings, an average of 4.75 which is almost but not quite in the top 10%. 

• While at Microsoft, I automated test procedures for a new controller for Azure servers. 

• While at Downtown Emergency Services Center (DESC), I demonstrated how they can use their existing systems to generate business intelligence and manage their operations more effectively.  I made some harnesses to reduce the time required for COVID-19 remediation.  Showed how to use existing inspection procedures to improve safety at zero cost. 

• While at AT&T, worked on a better monitoring system for several dozen nameservers in a software development lab. 

• While at Tata Consultancy Services, I was dedicated to the T-mobile account.  I did Root Cause Analysis (RCA) on a major outage, including creating a business argument for migrating into the cloud to eliminate constraints that had contributed to the problem.   Reduce monitor false alarm rate by 90%   

• While at Amazon, wrote software in python to search for misconfigurations in network devices. Also automated patching processes for 2000 hosts, which went from 0 hosts/day to 89 hosts/day.  

• While at Juniper, wrote automatic test software to verify that there are no regressions as JunOS software gets updated.  I used PyEZ which runs over NETCONF, RFC 6241, paramiko and netmiko. 

• While at Maxset LLC, wrote many research softwares to synthetically translate natural language texts in to the skyset format.  See https://arxiv.org/pdf/1511.02117.pdf.  I wrote a tutorial, some of the heuristics, a logging system using elasticsearch, logstash, and kibana (ELK). 

• While at Tommy Bahama, wrote a program in python that visited all known linux and solaris servers and recorded their input and output dependencies.  Converted the monitoring system from Big Brother to nagios.  Maintained software and configuration on A10 networks load balancers.  Participated in on-call for production critical systems.  Wrote documentation for systems, including playbooks for outages. 

• While at Disney, I wrote software in python and ruby to manipulate F5 LTMs through iControl.  I used chef to automate turning patching servers. Gave presentations on wireshark, Elasticsearch, Logstash, and kibana (ELK), and openssl. 

• While at UIEvolution, I wrote two documents that described the systems being deployed, one for the clients and one for the servers at AWS. 

• While at Sweetlabs, I wrote a python program that translated virtual machines images into OpenStack volumes, configured networking in neutron, and created an instance on nova. 

• While at Google/Widevine, I gave a talk on algorithm analysis and Big O notation, with examples written in Python.  I also gave a talk on applied cryptography.  I worked with Juniper SRX 3600 firewalls, Juniper EX8200 switches, Juniper MX-80 routers.  I transitioned the team from Juniper SA2500 VPN to OpenVPN.  I documented processes, procedures, and configurations.  Ran backups using both CommVault and Amanda.  I managed machines running Windows Server/2008R2, Linux and several BSDs 

• While at Google Compute Engine, I verified that the documentation for Compute Engine was both correct and clear, by writing many python programs. I wrote a python program that would spin up 500 instances of compute engine in less than 90 seconds.  I assisted Google Compute Engine customers world wide learning how to use the system at multiple levels. 

• While at F5 networks, I won 2nd place in the Contest for Service Improvements for suggesting that each error message be given a unique number.  I then built a database keyed by these numbers with detailed explanations of the error and remedial action.  I also got 5 nominations from coworkers for innovation, excellence, and commitment.  Consistently achieved performance and customer satisfaction goals.  Wrote a document explaining how key features of the support lab worked and how to use them.  Wrote several solutions for publication to our customers, one of which was the most read in F5's Dev Central website in one quarter  

EXPERIENCE

Varsity Tutors October 2020-present.  Tutor.

Tutor high school physics, mathematics, and computer science.  Tutor undergraduate level computer science,. computer security, and networking.

Microsoft Azure April 2020-September 2020

Write test automation software for a new internal controller.

Downtown Emergency Services Center (DESC) January-2020-May-2020
Resident Counselor – on call.

Care for homeless people: counseling, managing medications (including controlled substances), enforce security, COVID-19 prevention procedures, minor repairs to electronics and facilities, training employees in LibreOffice and Windows/10.

American Telephone and Telegraph (AT&T) June 2019-August 2019
Python Developer

Write software in python to monitor network devices and name servers.  Review documentation prior to publication.

Tata Consultancy Services November 2018-February 2019
Assistant Consultant

Write tools to automate alerting on various conditions.  Investigate and remediate false alarms.  Write documentation.

Amazon December 2017-August 2018
System Engineer

Write tools to analyze the configurations of network devices in Amazon’s AWS network.  Automate patching procedures.

Juniper Networks, December 2016-August 2017
Resident Engineer

Write automatic test software to accelerate testing of new operational software in Juniper switches and routers.

Maxset LLC, June 2016-March 2017
Chief Technical Officer (CTO)

Use Natural Language Processing (NLP) software such as nltk, textblob, and spaCy to develop a new knowledge representation system, called skyset, for simplifying process documentation. 

Impinj, August 2016-September 2016
Software Development Engineer in Test (SDET)

Develop test cases for the IPv6 implementation the Impinj radio frequency identity (RFID) readers, using behave, python, wireshark, tcpdump, and pycharm.

Tommy Bahama, January 2016-June 2016
Linux and unix system Engineer

Managed an assortment of servers running RHEL 6.x and Solaris servers.  Automated patching processes.  Built tools using python.  Audit security.  Transition server monitoring from Big Brother to nagios.

The Walt Disney Company, March 2015-November 2015
DevOps engineer

Managed an Elasticsearch Logstash and Kibana (ELK) cluster.  Wrote software in python and ruby and chef to automate various system administrator tasks.  Automated the monthly patching process using chef recipes.  Participated in on-call rotation.  Managed a github server, and a Sonatype nexus server.

UIEVolution, December 2014-February 2015
System Administrator

Reverse engineered and documented production systems.  Managed development and test MySQL databases.  Created a commercial.

Sweetlabs, June 2014-October 2014
Systems Engineer

Wrote scripts in Python.  Monitored the monitors for abnormal conditions that the automated monitors didn't detect.  Built and managed an OpenStack cluster.  Wrote munin plugins.

Google Widevine Youtube Content Protection, Kirkland, Washington June 2013-June 2014
Linux System Administrator – non standard infrastructure

Run a small linux software development lab, including hardware maintenance, operation of the network hardware (all Juniper, except for an F5 Global Traffic Manager), run the backups, NAS, facilities, physical security.  Remediated the heartbleed vulnerability. Document procedures, such as backup recovery, network software updates, disaster recovery. Write Python and Bash scripts for linux servers

Google Compute Engine, Seattle, Washington April 2012-March 2013
Developer Support Specialist

Customer support of Google's Compute Engine cloud computing IaaS solution. Write and test software in python, bash, and SQL.  Test in linux and MS-Windows/7.

University of Washington, Seattle, Washington.  September 2012-May 2013
Instructor

Taught python to adult learners.  Fall quarter was basic syntax and usage of the language.  Spring quarter was various advanced topics:subprocesses, relational databases (MySQL and sqlite3), non-relational databases (redis), benchmarking, the pdb debugger.

F5 Networks Product Development, Seattle, Washington March 2011-March-2012
Test Engineer

Engineer performance testing on F5 products such as Local Traffic Manager (LTM) .

F5 Networks customer support, Seattle, Washington November 2006-March 2011
Network Support Engineer

Support F5 customers using telephone and E-mail. I specialized in the BigIP Local Traffic Manager (LTM), Enterprise Manager (EM) devices and the Web Accelerator Module (WAM) and Mail Security Module (MSM). Use a laboratory environment to simulate customer problems and test solutions. The lab environment contains many services built on linux servers

For a list of presentations I have given and documentation I am writing, please refer to my portfolio page,.   See my github repository.

EDUCATION

Certificate Amazon Web Services (AWS), University of Washington, June 2014

Certificate Python Programming, University of Washington, June 2011

B.S. Physics, Harvey Mudd College

PUBLICATIONS

D. Beeman, J. Silverman, R. Lynds and M.R. Anderson, “Modeling studies of amorphous carbon,” Phys. Rev. B30, 870 (1984).

See my portfolio page for additional publications and lectures.